Delivery & Returns
How much will delivery cost?
Delivery within the UK is free for orders over £50
Standard UK delivery is £3.99 for all orders under £50
Next day UK delivery is available at a flat rate of £8.50 for all orders
Free local delivery is available for those within a 5 mile radius of Letchworth Garden City, Herts.
How long will delivery take?
We endeavour to deliver all orders within a maximum of 5 working days.
For pre-orders, the estimated delivery date will be clearly marked in the product description.
For next day delivery, orders placed before 12pm midday will be dispatched the same day. Orders after 12pm will be dispatched the following working day. Please note that we cannot guarantee Saturday delivery. Nexy day delivery orders placed on a Friday will delivered on Monday.
Do you ship internationally?
Due to current customs delays following the UK leaving the EU we are not currently shipping outside the UK as standard. However, if you wish to purchase an item for International delivery please contact us using the chat function on our website or email us at email@example.com and we will look into delivery options for you.
What is the returns policy?
We hope that you will be happy with your order but if for any reason you need to exchange or refund any item please email us at firstname.lastname@example.org within 14 days of receiving your order and we will guide you through the process. For more information please see our terms and conditions.